The average salary for Service Advisor at Rivian in Boston is $35.41 per hour, which is 111% above the national average. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. The estimated base pay is $60,261 per year. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Reviews about pay and benefits. Password (8+ characters) . per informarci del problema. You can save your resume and apply to jobs in minutes on LinkedIn. los inconvenientes que esto te pueda causar. Get a free, personalized salary estimate based on today's job market. Your job seeking activity is only visible to you. <div class="content-intro"><p>Rivian&nbsp;is on a mission to keep the world adventurous forever. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). Sign in to save Sr. Field Service Launch Advisor - East at Rivian. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The estimated additional pay is $23,543 per year. Equal Opportunity Rivian is an equal opportunity. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Know Your Worth. Full-Time. Aydanos a proteger Glassdoor y demustranos que eres una persona real. $49,591 per year. Restaurant General Manager - Checkers Rallys - 707-Hwy 80-Pearl, MS (Pearl, MS), Product Engineer CAB (Willing to relocate), Junior SAP Consultant Technical Projects (m/w/d), Supervisory Veterinary Medical Officer / Public Health Veterinarian (SVMO/SPHV), Accounts Assistant 27-32K + Study support, GERENTE DE EDUCACIN Y ALIANZAS ESTRATEGICAS, Full-Stack Technical Leader | Delivery Manager | Istituto per la Sicurezza Nazionale. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. First name. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More $25.63 per hour. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. A) Salary.com storing your resume for purposes of providing you with the job posting service. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Organizational and time management skills. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Si vous continuez voir ce Visit the Career Advice Hub to see tips on interviewing and resume writing. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Administratief medewerker Venlo (32-40 uur). Rivian employees earn an average salary of $118,679 in 2023, with a range from $80,000 to $175,000. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? ein Mensch und keine Maschine sind. View the job description, responsibilities and qualifications for this position. The love and flexibility to travel and mentor are a must. Rivian is on a mission to keep the world adventurous forever. El Segundo, CA. By clicking Agree & Join, you agree to the LinkedIn. Wir entschuldigen uns fr die Umstnde. verdade. Get email updates for new Service Advisor jobs in United States. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Works every day to deliver an exceptional customer experience. scusiamo se questo pu causarti degli inconvenienti. Please enable Cookies and reload the page. The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. Sign in to create your job alert for Service Advisor jobs in United States. Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Service Advisor. Click the link in the email we sent to to verify your email address and activate your job alert. We'll be sending you new jobs as they are posted. First name. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Get notified about new Service Advisor jobs in United States. No driving related suspensions or revocation of Driver License (within a 3-5year period). Promote team member understanding of company vision and goals. You can update your choices at any time in your settings. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Provide diagnostic and repair support of a geographical region consisting of several Rivian service . Click the checkbox next to the jobs that you are interested in. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. The average salary for Service Advisor at Rivian in the United States is $35.04 per hour, which is 108% above the national average. We are sorry for the inconvenience. You can unsubscribe from these emails at any time. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. Working knowledge and experience of automotive products, repairs, and parts. Productive collaboration . Referrals increase your chances of interviewing at Rivian by 2x. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Rivian is on a mission to keep the world adventurous forever. Click the checkbox next to the jobs that you are interested in. enva un correo electrnico a Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. Email. Responsibilities. Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. Rivian is on a mission to keep the world . Rivian The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. Click the checkbox next to the jobs that you are interested in. OR, a combination of education and experience. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Rivian 10000 Full time Emobility United States Manager, Scheduling (General Assembly) Rivian 10000 Full time Emobility United States Senior Manager, Workers' Compensation & Leave of Absence Rivian 10000 Full time Emobility United States Supply Chain Solutions Architect Rivian 10000 Full time Emobility United States Director, Financial Services Join to apply for the Field Service Advisor III role at Rivian. Administratief medewerker Venlo (32-40 uur). The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Si continas recibiendo este mensaje, infrmanos del problema Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. More Rivian Sales salaries. and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Remains flexible and responsive to changing conditions. Select Accept to consent or Reject to decline non-essential cookies for this use. $23.94 per hour. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. All Rivian - Sales salaries. Password (8+ characters) . Promote team member understanding of company vision and goals. real person. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. $32 to $37 Hourly. By clicking Agree, I consent to our data usage policies as stated. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. 3 salaries reported. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Career Development: We enable all employees to own their development. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Your input helps Glassdoor refine our pay estimates over time. 17 Rivian Field Service Advisor jobs. Apply for the Job in Field Service Advisor at United States, CA. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. This job is no longer available, but here are similar jobs you might like. Requirements. Research salary, company info, career paths, and top skills for Field Service Advisor This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Get notified about new Service Advisor jobs in Boston, MA. Si continas viendo este mensaje, . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Click the link in the email we sent to to verify your email address and activate your job alert. Filter your search results by job function, title, or location. Strong communication, organizational and time management skills. Posted: December 22, 2022. Get email updates for new Service Advisor jobs in Boston, MA. excuses voor het ongemak. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Car Sales Executive. Referrals increase your chances of interviewing at Rivian by 2x. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. As a company, we constantly challenge whats possible, never simply accepting what has always been done. You can unsubscribe from these emails at any time. pour nous faire part du problme. Average salary. Are you sure you wouldnt like a free professional resume evaluation? Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. You can unsubscribe from these emails at any time. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Referrals increase your chances of interviewing at Rivian by 2x. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. . Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Get notified about new Service Advisor jobs in St Louis, MO. Are you sure you wouldnt like a free professional resume evaluation? PINKERTON | Comprehensive Risk Management. Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness. Field Representative. The Service Center Launch Advisor will be responsible for support and development of field service advisors. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. Location. Last name. Rivian is on a mission to keep the world adventurous forever. Caso continue recebendo esta mensagem, Get email updates for new Service Advisor jobs in San Francisco, CA. Click the link in the email we sent to to verify your email address and activate your job alert. Get notified about new Service Advisor jobs in Cincinnati, OH. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Printer Field Service Technician, Rapids, IA. The salary trajectory of a Field Service Advisor ranges between locations and employers. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. This goes for the emissions-free Electric . Remains flexible and responsive to changing conditions, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Basic mathematic skills to prepare and transact estimates and payments, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. to let us know you're having trouble. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. If you continue to see this As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Receive alerts for other Field Service Advisor job openings, Salary.com Estimation for Field Service Advisor in United States, CA. Job Title. Get email updates for new Service Advisor jobs in Cincinnati, OH. Regional Sales Manager. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience.
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