We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We are brave in spirit, act decisively, learn quickly and get it done. at Alight Solutions. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. We are Alight Solutions. Customer Care Representative, Human Resources - Virtual - LinkedIn Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Alight Alumni Customer Care Representative Job Florida USA,Customer * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. This position supports Alight s benefits administration and HR BPO platform businesses. Work-Life Balance With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Insurance Health insurance Customer Care Representative Greater Toronto Area, Canada. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Quick Apply. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Customer Care Representative, Human Resources, Orlando, FL at Alight The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Please enter a Name and Password so you can update your Job Alerts in the future. Customer Care Representative, Human Resources - Virtual On average, Willa Davie works for one . 88 followers . Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Pros. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Their job is to help ensure customer satisfaction. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either * Express yourself in an open and honest manner We are not an agent or representative of any employer. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Customer Care Representative Human Resources. Get the latest news and information. Seasonal Customer Care Representative at Alight Solutions You will be notified during the hiring process which checks are required by the position. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Alight Solutions Customer Care Representative, Human Resources Customer Care Representative, Human Resources - Texas Virtual (Work Required Skills. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Customer Care Representative, Human Resources (Lincolnshire, IL) job Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Meet Alight Customer Care Watch on Why Alight? Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. You will be notified during the hiring process which checks are required by the position. Customer Care Representative - with Growth Opportunities at Alight today! Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. The estimated base pay is $36,558 per year. Reporting Relationships They answer inquiries by phone, e-mail, web chat, or social media. Stay updated on our new opportunitiesJoin our. Only applicants from locations above will be considered. We understand the powerful human connections that create success for organizations. Explore open roles at Alight. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Our people are our greatest assets at Alight Solutions because People Matter! See office directory At Alight, we believe a company's success starts with its people. Alight is committed to a diverse workforce and is an affirmative action employer. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . This program provides you with the foundation you need to lead to a path of success. Please note that all salary figures . Take the first step today by joining our talent community. Our story. Key Duties & Responsibilities. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. This role requires that qualified candidates must reside in one of the following states: You have reached your maximum number of active job alerts. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Demonstrate a high level of confidentiality and professionalism Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. Alight - 3.1 San Juan, PR. Copyright 2023 Grabjobs Pte.Ltd. Our story starts with a simple universal truth: Every business is a people business. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. At Alight, we are reimagining how people and organizations thrive. Accurately documenting all conversations and actions taken on each interaction. Browse by city or country to find one in your region. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Know Your Worth. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Our Promise Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. The mission of our customer care teams exemplifies the need for humanunderstanding. Customer Care Representative Resume Examples. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Alight Solutions Customer Care Representative Reviews Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Our people are our greatest assets at Alight Solutions because People Matter! Customer Care Representative, Human Resources - Tallahassee, FL. job Careers at Alight | Alight job opportunities We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Apply online instantly. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Alight is committed to the continued development of our colleagues. You have already created a job alert with same filters. Alight Solutions offers a promising . Help us reimagine how people and organizations thrive! Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. At Alight, we are reimagining how people and organizations thrive. We strive for Excellence Every Day by collaborating with our clients and colleagues. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. This training will take place during the first 5-weeks of your employment, and the hours are full time. Alight Solutions hiring Customer Care Representative - Bilingual View Job description, benefits and responsibilities. Try to use specific examples from your work or school history that relate to the question asked. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). * PEOPLE MATTER is one of our company s core values. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. View Job description, benefits and responsibilities. All Rights Reserved. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Customer Care Representative Human Resources. HDHP or PPO available., At Alight, we believe a companys success starts with its people. Interested in Workday positions? Learn more about our customer care offices. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures.
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